Portal Pay Rent Maintenance (509) 525-1040 Owners

Preparing to Move In

Congratulations on your new home. Here is everything you need to do before, during, and after move-in day to get settled smoothly.

Before Move-in Day

  • First month's rent and security deposit are due at lease signing.
  • Check your lease for utility responsibilities. If you need to set up utilities in your name, we recommend doing this at least five business days before your move-in date to avoid any gaps in service.
  • Common local utility providers for reference:
    • Electric: Columbia REA or Pacific Power (depends on location)
    • Gas: Cascade Natural Gas
    • Water/Sewer: City of Walla Walla or City of College Place
    • Trash: Basin Disposal Services
  • Set up your resident portal account at welcomehps.appfolio.com/connect. You will use this to pay rent and submit maintenance requests.

On Move-in Day

  • Complete your move-in inspection with our team.
  • Document the current condition of the property. Note any existing damage or wear so it is on record before you settle in.
  • Collect your keys.
  • Test all locks, lights, and appliances to make sure everything is working properly.

After Moving In

  • Familiarize yourself with your resident portal for rent payments and maintenance requests.
  • Save our office number: (509) 525-1040.
  • Review your lease for any property-specific rules or guidelines.