Common Questions

Fill out an application on our website:

1. Go to our available rentals page.
2. Search for the property you would like to apply for.
3. Click the “Apply Now” button and submit an application.

Learn more about our application process and requirements.

Rent is paid through your resident portal. You can make one-time payments or set up automatic payments so you never miss a due date.

Log in to Resident Portal

Log in to your resident portal and navigate to the maintenance section, or call our office at (509) 525-1040. For troubleshooting tips and details on our process, visit our maintenance page.

Log in to Resident Portal

Generally, we look for verifiable income of at least three times the monthly rent, valid government-issued identification, and a satisfactory rental history. Each application is reviewed individually. See our full qualification criteria.

Pet policies vary by property. Many of our homes do allow pets, but each property has its own rules. Please check each listing individually to see if it allows pets. If you have pets, give us a call at (509) 525-1040 and we can help find the right home for you.

See our full pet policy and requirements.

You can schedule a showing on our available rentals page or by calling (509) 525-1040.

View Available Rentals

We require a minimum gross income of 3 times the monthly rent in verifiable income. See our full application criteria.

Yes, we accept all forms of legally verifiable income including Section 8, VASH, and other state or federal housing vouchers.

It is an excellent way to save money on your energy bills. Having a clean filter means it takes less energy to push air through your home. A dirty filter is the #1 reason for HVAC system failures. It restricts the air flow into your HVAC system’s air handler, which then strains, and oftentimes burns out the motor controlling air flow. An HVAC repair starts at around $600 and an exhaustive repair can easily reach $7,000. A new system, if the damage is irreparable, starts at around $10,000.

You can send any required documentation not attached to the original application to office@welcomehps.com.